JASK believes in allowing customers to communicate with our employees, and each other, in an easy and effective manner, thus JASK created the HIVE.
Hosted in its own SLACK instance, the HIVE contains JASK employees, partners, and customers. Every user is hidden, meaning that unless a user is active on the public channels (News, Updates, Security-Scraper, etc.) then they can just soak in information. At the same time, private channels linked to a customer’s team allow for real time questions and answers by their dedicated Technical Account Manager.